Posted on 27th Oct 2016
Dear Valued Customer,
In the past week, a vulnerability known as Dirty COW in the Linux Kernel was reported. This vulnerability affects Linux-based machines which allows attackers to achieve root access to servers and take over the whole system. Our infrastructure team had prepared the fix immediately after being aware of the issue, and initialised a kernel update on all our shared servers. However, we would require a quick reboot on the shared servers in order for the fix to apply to the servers. Details of the Server Reboot are as follows:
Date : 29th October 2016 (Saturday)
Time : (GMT+8) 0000Hrs to 0300Hrs
There will be a very short downtime involved for your services that may last for up to 5 minutes between this 3 hour period. We do apologize for the short notice, due to the urgency to fix the exploit that may potential harm our shared hosting customers. Should you have any concerns, please do drop us an email at firstname.lastname@example.org so that we can address your queries.
MerchantPlay Support Team